Last Updated: 18 August 2026
Welcome to Highlights Beauti Salon. These Terms & Conditions govern your access to and use of our website and your purchase of products through our online store.
By accessing our website, creating an account, placing an order or purchasing any product from us, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
Please read them carefully before using our website.
1. About Our Website
Highlights Beauti Salon operates an online store offering beauty, skincare, hair-care, makeup, personal-care and related products.
The products, prices, offers and services displayed on our website are subject to availability and may be changed or updated from time to time.
2. Acceptance of Terms
By using this website, you agree to:
- Provide accurate and complete information.
- Use the website only for lawful purposes.
- Not misuse or attempt to damage the website.
- Not use the website for fraudulent or unauthorized activities.
- Comply with these Terms & Conditions and our other applicable policies.
If you do not agree with these terms, please do not use our website or place an order.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate.
However:
- Product colours may appear slightly different depending on your device or screen.
- Packaging or labels may change from time to time according to the manufacturer’s updates.
- Product images may be for illustration purposes.
- Availability may change without prior notice.
- Minor variations in packaging may not necessarily mean that the product is different.
Customers are encouraged to carefully read the product description, size, quantity, ingredients, shade and other relevant information before purchasing.
4. Product Authenticity
Highlights Beauti Salon aims to supply genuine products sourced through legitimate suppliers or distribution channels.
If you receive a product that appears damaged, defective or incorrect, please contact us within the applicable period mentioned in our Cancellation & Return Policy.
5. User Account
Certain features of our website may require you to create an account.
You are responsible for:
- Providing accurate account information.
- Keeping your login credentials confidential.
- Maintaining the security of your account.
- Informing us if you suspect unauthorized access to your account.
You are responsible for activities carried out through your account unless caused by circumstances beyond your reasonable control.
6. Orders
When you place an order through our website, you are making a request to purchase the selected products.
After placing an order, you may receive an order confirmation through email, SMS, WhatsApp or another available communication method.
An order is subject to product availability, payment verification and successful processing.
We reserve the right to cancel or reject an order in appropriate circumstances, including:
- Product unavailability.
- Incorrect product or pricing information.
- Payment-related issues.
- Suspicious or potentially fraudulent transactions.
- Incorrect customer information.
- Repeated misuse of promotional offers.
- Shipping restrictions.
If an order is cancelled after payment has been successfully received, an eligible refund will be processed according to our applicable refund procedure.
7. Pricing
All product prices displayed on the website are subject to change without prior notice.
We make reasonable efforts to display accurate pricing information. However, in the event of an obvious technical or pricing error, we reserve the right to correct the error and, where appropriate, cancel the affected order.
Applicable taxes, shipping charges or other charges, where applicable, may be displayed during checkout.
8. Offers & Promotional Discounts
Promotional offers, discount codes, coupons and special deals may be subject to specific terms.
We reserve the right to:
- Change or withdraw an offer.
- Set minimum order values.
- Limit the use of promotional codes.
- Restrict offers to selected products or customers.
- Cancel promotional benefits obtained through misuse or unauthorized methods.
Unless specifically stated otherwise, promotional offers cannot be combined.
9. Payments
We may provide multiple payment options, including available online payment methods and Cash on Delivery (COD), depending on location and order eligibility.
You agree to provide valid and accurate payment information when placing an order.
All online payments are processed through applicable third-party payment gateways. We do not store complete card or banking credentials on our website unless legally and technically permitted.
10. Cash on Delivery
COD may be available for selected locations and orders.
COD availability may depend on:
- Delivery location.
- Order value.
- Product category.
- Previous order history.
- Courier availability.
We reserve the right to restrict COD availability where necessary.
11. Shipping & Delivery
We aim to dispatch orders within the estimated processing period shown on the website or communicated during the ordering process.
Delivery times may vary depending on:
- Delivery location.
- Courier service.
- Weather conditions.
- Public holidays.
- Natural events.
- Operational or logistical circumstances.
Delivery estimates are not guaranteed unless specifically stated otherwise.
Once an order has been handed over to the shipping partner, delivery may be subject to the courier’s terms and operational conditions.
12. Delayed or Undelivered Orders
If your order is delayed or appears to be undelivered, please contact our customer support team with your order number.
We will make reasonable efforts to assist you in tracking or resolving the issue.
However, delays caused by circumstances outside our reasonable control may not be considered a breach of these Terms & Conditions.
13. Cancellation & Returns
Order cancellation and product returns are governed by our Cancellation & Return Policy.
Customers are advised to read that policy before placing an order.
For beauty and personal-care products, opened or used products may generally not be eligible for return due to hygiene and safety considerations, except where applicable for defective, damaged or incorrect products.
14. Refunds
Eligible refunds will be processed according to our applicable Cancellation & Return Policy.
Refund processing time may vary depending on the payment method, payment gateway, bank or financial institution.
15. Customer Responsibilities
Customers agree to:
- Provide correct name, address, phone number and email information.
- Review order details before placing an order.
- Ensure someone is available to receive the shipment where necessary.
- Inspect the package and product upon delivery.
- Report eligible product issues within the specified time.
- Use products according to the manufacturer’s instructions.
We are not responsible for problems caused by incorrect information provided by the customer.
16. Beauty Product Disclaimer
Beauty, skincare, hair-care and personal-care products may affect different individuals differently.
Customers should carefully review product ingredients and manufacturer instructions before use.
If you have allergies, sensitivities or specific concerns, consult an appropriate qualified professional before using a product.
Highlights Beauti Salon does not guarantee that a particular product will provide a specific cosmetic result for every customer.
17. Intellectual Property
All website content, including but not limited to:
- Logos
- Brand elements
- Text
- Graphics
- Images
- Product descriptions
- Website design
- Layout
- Videos
- Icons
may be protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish or commercially exploit our website content without appropriate authorization.
Third-party trademarks and brand names remain the property of their respective owners.
18. Website Use Restrictions
You agree not to:
- Attempt unauthorized access to the website.
- Introduce viruses, malware or harmful code.
- Interfere with website functionality.
- Scrape or copy website content for unauthorized commercial purposes.
- Use automated systems to place fraudulent orders.
- Impersonate another person or business.
- Use the website for illegal activities.
We reserve the right to restrict or terminate access where misuse is suspected.
19. Customer Reviews & User Content
If you submit a review, photograph, comment or other content to our website, you confirm that:
- The content is truthful and relevant.
- You have the necessary rights to submit it.
- The content does not violate another person’s rights.
- The content does not contain unlawful, offensive or misleading material.
We reserve the right to remove content that violates our policies or applicable laws.
20. Third-Party Websites & Services
Our website may contain links, integrations or services provided by third parties, including payment gateways, shipping providers and other service providers.
We are not responsible for the content, policies, security or availability of independent third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
21. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you acknowledge that your information may be processed as necessary to provide services such as order processing, payment processing, shipping, customer support and other legitimate business operations.
22. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:
- Available without interruption.
- Free from technical errors.
- Completely secure.
- Free from viruses or other harmful components.
Website maintenance, technical problems or circumstances beyond our control may temporarily affect availability.
23. Limitation of Liability
To the extent permitted by applicable law, Highlights Beauti Salon shall not be responsible for indirect, incidental or consequential losses arising from the use of the website or purchase of products, except where such limitation is not permitted by law.
Nothing in these Terms & Conditions is intended to exclude or restrict any consumer rights or legal protections that cannot lawfully be excluded or restricted.
24. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms & Conditions or misuse of our services.
25. Fraudulent Transactions
We reserve the right to investigate and take appropriate action against suspicious or fraudulent transactions.
This may include:
- Cancelling an order.
- Restricting an account.
- Restricting payment methods.
- Restricting COD availability.
- Taking other lawful action where necessary.
26. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, technology or applicable requirements.
Any updated version will be published on this page with a revised Last Updated date.
Your continued use of the website after an update may constitute acceptance of the revised terms, subject to applicable law.
27. Governing Law
These Terms & Conditions shall be interpreted and governed by the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the business, subject to applicable consumer protection laws and regulations.
28. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Highlights Beauti Salon
Phone / WhatsApp: 9748716722
Email: sanjay1983rjp@gmail.com
When contacting us regarding an order, please provide your Order Number and registered mobile number for faster assistance.
29. Customer Acknowledgement
By using our website or placing an order, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them.
Thank you for choosing Highlights Beauti Salon.
We appreciate your trust and look forward to serving you.